Refund Policy

Refund Policy

At SPECTRUM DEPT PANEL LLC, we strive to provide high-quality eCommerce, SEO, digital marketing, and mobile app services. However, we understand that there may be circumstances where you may need a refund. This Refund Policy outlines the terms and conditions under which refunds are offered for services purchased through our website, https://spectrumdeptpannel.com/.

1. Eligibility for Refunds

Refund requests must be submitted within 7 days of the date of service purchase. We will evaluate refund requests on a case-by-case basis, considering the specifics of the situation and the work already completed. Refunds may be granted under the following conditions:

  • Non-Delivery of Services: If we are unable to deliver the agreed-upon service within the specified timeframe.
  • Inability to Provide Services: If technical or other issues prevent us from completing the service as agreed.
  • Service Deficiencies: If the service provided does not meet the specifications agreed upon in the contract.

2. Non-Refundable Services

The following services are non-refundable:

  • Completed Services: Once a service has been completed, no refund will be issued, unless there is a significant issue with the quality or deliverables.
  • Partial Completion: If the service has been partially completed and work has been delivered, we will not offer a full refund. In such cases, partial refunds may be granted based on the remaining portion of the work.

3. Process for Requesting Refunds

To request a refund, please follow the steps below:

  • Contact Us: Email us at info@spectrumdeptpannel.com or call +1 603-992-4311 within 7 days of purchasing the service. Provide details about your request, including your service order number, reason for refund, and any supporting documentation.
  • Review Process: Our team will review your request and assess whether it meets the refund eligibility criteria. We may contact you for further clarification or to discuss any issues with the service.
  • Approval or Denial: We will notify you of the outcome of your refund request within 5-7 business days after receiving all necessary information.

4. Refund Method

If your refund is approved, it will be processed using the same payment method used for the original transaction. Please note that it may take 5-10 business days for the refund to be reflected in your account, depending on your payment provider.

5. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our services constitutes your acceptance of the updated policy.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

  • Email: info@spectrumdeptpannel.com
  • Phone: +1 603-992-4311
  • Address: 8434 Little Neck Pkwy, Floral Park, New York, 11001

We are committed to providing you with the best services and ensuring your satisfaction. Thank you for choosing SPECTRUM DEPT PANEL LLC.